Earlier this week T-Mobile was hacked and data of about 2.3 million plus people was exposed and compromised. On 20th August T-Mobile officials discovered the breach and they claim to shut down the breach immediately but in this immediate reaction still 2million plus people data was compromised.
On their site they discussed the breach by saying
Dear Customer –
Out of an abundance of caution, we wanted to let you know about an incident that we recently handled that may have impacted some of your personal information.
On August 20, our cyber-security team discovered and shut down an unauthorized access to certain information, including yours, and we promptly reported it to authorities. None of your financial data (including credit card information) or social security numbers were involved, and no passwords were compromised. However, you should know that some of your personal information may have been exposed, which may have included one or more of the following: name, billing zip code, phone number, email address, account number and account type (prepaid or postpaid).
If you have questions about this incident or your account, please contact Customer Care at your convenience. If you are a T-Mobile customer, you can dial 611, use two-way messaging on MyT-Mobile.com, the T-Mobile App, or iMessage through Apple Business Chat. You can also request a call back or schedule a time for your Team of Experts to call you through both the T-Mobile App and MyT-Mobile.com. If you are a T-Mobile For Business or Metro PCS customer, just dial 611 from your mobile phone.
We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access. We truly regret that this incident occurred and are so sorry for any inconvenience this has caused you.
The company’s official statement on the hack says that potentially exposed data includes customer names, billing zip codes, phone numbers, email addresses, account numbers, and prepaid or postpaid account types. But critically, T-Mobile says credit card information, social security numbers, and passwords were not compromised. It also says that customers who don’t receive notifications were not impacted by the hack.
According to the company spokesman only 3% of the customers were affected from this hack from 77million users. The hack was achieved through a T-Mobile API and was detected and stopped the same day it began. They didn’t get any information about the hackers however they revealed that they were a group of some international group of hackers.
With regards to the recent data breach, T-Mobile mentions in their announcement that they have taken appropriate security measures after the incident to mitigate such events in the future. Accordingly, they also informed their customers alongside reporting to the relevant authorities about the matter.
“We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access.”
Customers whose data has been affected should have been notified by text message, but anyone with queries is encouraged to contact T-Mobile directly.